Password Magic Technical Support Agreement

Technical Support Agreement

Technical support is available at no charge. The best way to report problems is with the support form available on the Contact page. You can also send e-mail to support@sdisw.com.

When reporting problems, please include the following information:

• Is the problem reproducible? If so, how?
• What version of Windows are you running? (Open Windows Explorer and select: Help, About Windows)
• What version of Password Magic are you running? (Open the Editor and select: Help, About ...)
• What version of Internet Explorer are you running? (Open Internet Explorer and select: Help, About Internet Explorer)
• If a dialog box with an error message was displayed, please include the full text of the dialog box, including the text in the title bar.
• All URLs accessed leading up to the problem.
• Your telephone number and e-mail address.

Please also refer to the License Agreement for SDI's exclusive terms and conditions of use and sale.